• Tele Caller - Inbound

Industry : Power
Location : Noida
Not active

Functional: Construction
Job Description
About Us :
Innovsource is a leading Manpower Outsourcing company ranked among the top 4 staffing companies in India. Established in 2004, we offer a gamut of Manpower Outsourcing Services to our customers. In the past years, we have emerged as a preferred Staffing service partner of several leading companies in India. With our corporate office in Mumbai and full-fledged offices in Delhi, Bengaluru, Chennai, Kolkata & other cities, we have a national footprint with presence in 51 locations across the country manned by 850 people. Our vast network of offices across the country enables us to be within reach of clients and associates.
About Company :
https://innov.in/
Roles and Responsibility :

 

Telesales Representative Responsibilities

  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

 

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information


Desired Candidate :

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

 

A+| A| A-